Privacy Policy
- Effective Date: 01st of January, 2024
Raymond Adams Collection is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or engage with our services.
- Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address.
- Order Details: Information about the jewellery pieces you inquire about or purchase.
- Payment Information: Billing details (securely processed through trusted payment gateways).
- Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
- Communications: Records of correspondence, including email or social media interactions.
- How We Use Your Information
The information we collect is used for the following purposes:
- To process and fulfil orders, including delivery and customer support.
- To customize your experience and offer personalized services.
- To communicate updates, offers, and promotions (with your consent).
- To improve our website and services based on usage data and feedback.
- To comply with legal requirements and resolve disputes.
- How We Protect Your Information
We implement a variety of security measures to safeguard your personal information, including:
- Secure encryption for sensitive data transmission.
- Limited access to personal information by authorized personnel.
- Regular audits and updates to our security practices.
- Sharing Your Information
We respect your privacy and do not sell your personal information to third parties. However, we may share your information in the following circumstances:
- With trusted service providers (e.g., payment processors, shipping companies) to fulfil orders.
- To comply with legal obligations or protect our rights.
- If you give explicit consent to share your information with third parties.
- Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand user behaviour and improve our services. You can manage or disable cookies through your browser settings, though doing so may affect website functionality.
- Your Rights
You have the right to:
- Access, update, or delete your personal information.
- Opt out of marketing communications at any time.
- Request information about how we process your data.
To exercise these rights, please contact us at info@raymondadamscollection.com.
- Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we encourage you to review their privacy policies before providing any personal information.
- Children's Privacy
Our services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the updated effective date.
- Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
- Email: info@raymondadamscollection.com
- Phone: 020 8191 9375
Thank you for trusting Raymond Adams Collection. Your privacy is important to us.